FAQ

Find the most frequently asked questions and answers about our services

General questions

Questions and answers about setting up, managing, and optimizing your online store to help you create and launch your new Sellvio online store.

Read more

Domain and hosting

Whether it's connecting an existing or new domain or expanding the storage space of your Sellvio web store, in our domain and hosting section, you will find specific answers regarding managing the domain and storage space of your Sellvio web store.

Read more

Webshop modules

Questions and answers about third-party integrations and Sellvio's own components.

Read more

General questions about our webshop system

What do I need to start selling on Sellvio?

To start selling, you will need a Sellvio subscription and products you want to sell.

Start your own webshop! Then set up your store and add your products.

Can I move my existing store to Sellvio?

Yes, our experts can help you easily and simply migrate your existing website to Sellvio.

What support options are available on Sellvio?

Sellvio offers various support channels, including online documentation, downloadable guides, and professional customer support.

Learning new skills is always challenging, so we created the Sellvio lesson system to help you step by step get started with uploading and learning your online store. So you can start selling your products quickly with Sellvio.

Is it possible to import products on Sellvio?

Yes, Sellvio allows you to easily import products from various formats (.xls, .xlsx, csv), direct links, or even FTP.

How can I change the design of my webshop on Sellvio?

Sellvio offers a wide range of pre-made templates in different color variations, so you can easily choose the perfect template to suit your needs.

Do you want your own original look for your Sellvio webshop?

Get help from our experts who will help you create the perfect template for you.

Domain and hosting questions

Can I use my own domain name with Sellvio?

Yes, you can use your own domain name with Sellvio.
If you already have an existing domain name, you can easily connect it to Sellvio.
If you don't have your own domain name yet, you can purchase one from Sellvio or a third-party provider.

What should I do if I don't know how much storage space I need?

No problem, Sellvio offers extra storage as a premium service in addition to the basic packages. You can always expand your web store's storage space for an additional monthly fee.

Questions about webshop components

What payment methods does Sellvio support?

Sellvio supports several popular online payment methods such as K&H, PayPal, OTPSimplePay and others. You can see the full list of supported payment methods here.

How do I arrange product delivery on Sellvio?

Sellvio's integration with third-party shipping services makes it easy to send and track packages. You can find a full list of shipping services here.

Can I connect my webshop to external billing systems?

Yes, Sellvio is tightly integrated with several widely used billing systems, including Billingo, Minimax and many more. You can find a full list of billing systems by clicking here.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
We use cookies to personalise content and ads.